Privacy Policy

Last updated: March 1, 2026

Nexora Labs, Inc. ("Nexora", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to www.nexoralabs.example and all services we provide.

1. Information We Collect

We collect information in three ways:

• Information you provide. When you fill out a contact form, request a quote, subscribe to our newsletter, or hire us, we collect your name, email, phone number, company name, and the details of your inquiry.
• Information collected automatically. Like most websites, our servers and analytics tools log IP address, browser type, device type, pages visited, referrer URL, and timestamps. We use cookies and similar technologies for this — see our Cookie Policy.
• Information from third parties. We may receive limited information from advertising and analytics partners (e.g., Google Analytics, Google Ads) and from social platforms when you interact with our content there.

2. How We Use Information

• To respond to your inquiries and provide services you request
• To send transactional emails (quotes, contracts, invoices, project updates)
• To send marketing emails — only with your consent, and you can unsubscribe at any time
• To improve our website, measure traffic, and understand which content is useful
• To detect, prevent, and address fraud, abuse, or security issues
• To comply with legal obligations

3. Legal Bases for Processing (GDPR)

If you are in the European Economic Area or the United Kingdom, we process personal data on the following legal bases: (a) consent — for marketing emails and non-essential cookies; (b) contract — to deliver services you've hired us for; (c) legitimate interests — for analytics, security, and improving our site; and (d) legal obligation — when required by law.

4. Sharing Your Information

We do not sell your personal information. We share it only with:

• Service providers who help us operate (e.g., email delivery, CRM, accounting, cloud hosting) under data-processing agreements;
• Advertising and analytics partners for measurement and remarketing (e.g., Google Ads, Meta), with controls in place to limit what's shared;
• Legal authorities if required by law, subpoena, or to protect rights, safety, or property.

5. Cookies and Advertising

We use cookies for analytics and advertising, including Google Ads conversion tracking and remarketing. You can opt out of personalized Google ads at adssettings.google.com and manage cookies through your browser. For full details see our Cookie Policy.

6. Data Retention

We retain personal information only as long as needed for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements. Contact inquiries are retained for up to 36 months. Customer billing records are retained for 7 years per accounting requirements.

7. Your Rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Object to or restrict certain processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

California residents have additional rights under the CCPA/CPRA, including the right to know, delete, and opt-out of "sharing" for cross-context behavioral advertising. To exercise any rights, email us at privacy@nexoralabs.example.

8. Children's Privacy

Our services are not directed to children under 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

9. International Transfers

We are based in the United States. If you access our services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. We use appropriate safeguards (such as Standard Contractual Clauses) where required.

10. Security

We use industry-standard administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new version here with an updated "Last updated" date. If changes are material, we will provide more prominent notice.

12. Contact Us

Questions about this policy? Email privacy@nexoralabs.example or write to: Nexora Labs, Inc., 548 Market St #62121, San Francisco, CA 94104, USA.